Issue ID | 1607742 |
Internal NHTSA # | 11266711 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 05/10/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep cherokee. On several occasions, while driving various speeds, the vehicle shifted gears improperly. Additionally, the vehicle hesitated while driving and experienced hard shifting into gear. The vehicle was taken to lewis chrysler dodge jeep ram (3311 n college ave, fayetteville, ar 72703, (833) 551-7843) where it was diagnosed that the pcm software needed to be updated. The software was updated; however, the failure recurred. The vehicle was taken back to the dealer where the transmission was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was less than 36,000. |
Vehicle Mileage at Failure | 36000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | FAYETTEVILLE, AR |
VIN pattern | 1C4PJMBB9FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |