Issue ID | 1630060 |
Internal NHTSA # | 11291509 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 26/12/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Since new, we have had problems with the transmission hesitating and lurching. From a stop, or from a slow speed such as when coming out of turning a corner, the transmission will hesitate to "hook up", as though it is slipping, then suddenly throw you forward as it "hooks up / catches". It is very dangerous at an intersection when you may be trying to get through the intersection as cross-traffic is coming, and your car will not move at the speed you need it to, then suddenly it will lurch forward. At other times, the transmission will clunk at 40 mph as though someone has struck the car from behind. We have had the software flashed by the dealership two or three times. Usually this worked for a short period of time, but the problem always returns. The second transmission issue is that the shifter will malfunction, while driving the car, and throw an error code of "service shifter". When this happens you do not know what gear you are in. Again, very dangerous. All of these problems occur when the vehicle is in motion. |
Vehicle Mileage at Failure | 65000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TOPEKA, KS |
VIN pattern | 1C4PJMDS8FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |