Issue ID | 1668650 |
Internal NHTSA # | 11329972 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 27/08/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My child purchased vehicle (used) from dealer (mi.- approx. 43,820). Discovered powertrain issues w/ vehicle that i believe are related to previous recall (re:chrysler recall # s55). While driving vehicle it will go into neutral and engine revs up, resulting in loss of forward motion. This happens intermittently. The check engine light and service trans. May come on, but will go out. Vehicle was taken back to dealer regarding the problem. Serviceman reccomended replacing transmission at a cost of over $5000. 00. Prior recall service on vehicle (11/2016) shows the problem as the transaxle range sensor wire harness, but the pcm and the tcm was re-programmed. This was done twice according to the vehicle records. We spoke with the dealer and mfg. About replacing the wiring harness, since the recall indicated that could possibly be the problem due to bad crimping. Took the vehicle back to the dealer to diagnose the problem. They indicated that they checked the wiring harness and found no problem. It appears the dealer and mfg. Not willing to take ownership of problem, leaving the consumer (my daughter) with a continuing intermittent issue and the cost of resolving it...(very disappointed!) also, the vehicle still has the trouble code that they can't clear (code= p1db7) note that the vehicle had less than 100,000 mi when this issue was bought to their attention, but mfg. Won't honor powertrain warranty because she is not the original owner. Dealer willing to replace trans. At cost of over $5000. 00... |
Vehicle Mileage at Failure | 65455 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MINERAL, VA |
VIN pattern | 1C4PJMDB7FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |