Issue ID | 1688266 |
Internal NHTSA # | 11353594 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 13/07/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I hereby inform you that my jeep cherokee has a care plus protection, this vehicle (given on trade-in by the original owner) was purchased from a lexus dealer in ponce, pr. They cannot give me the information from the original owner [xxx], for privacy reasons, it has been unsuccessful to locate the original owner to be able to make the transfer, i need it to be done, since the jeep still has its guarantee and therefore the owner original paid for this plan (info above), i have also been guided by lawyers regarding a "class settlement" based on the defective transmission of the manufacturer from the years 2014 to 2017, really this gonna be my last last option, finally i found the original owner and he sent me the transfer form already signed and i sent thru mail, if the care plus guarantee was paid, why they do not transfer it to me having the transfer form. My vehicle is currently at the dealer for transmission issues, and i have no car at this time. The transfer form was sent to troy michigan and was received on august 5-2020. I called today, and they said that this plan that cover until november 2021 was cancelled without any notice from the owner or me, they claim that i have to do the transfer 60 days after purchased from the dealer. I'm the purchaser, how can i know this vehicle has the protection plan already paid, even the dealer lexus didn't know that, because this was a trade-in. Now this 2015 transmissions is going to cost me about $5,000 dollars, with only 37,000 miles odometers. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 37000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MERCEDITA, PR |
VIN pattern | 1C4PJMBS4FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |