Issue ID | 1688409 |
Internal NHTSA # | 11353721 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 06/09/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I am getting repetitive "service shifter" notices on my dash. This can be a safety issue in more ways than just the issue with the vehicle. #1 - i cannot see how fast i'm going when that is being displayed on my instrument panel. #2, when i comes on, i have to turn the car off to get it to go off, sometimes in 75 + mph traffic. This is a danger and safety hazard. #3 - i have spoken to and taken to dealerships, which tell me they cannot do anything unless it is on, which i find ludicrious and hard to believe. I have been looking online and this is a common problem with jeep vehicles. Why hasn't there been a recall on this? Clearly, something is very wrong for there to be this many complaints. The issue happens with the vehicle is in motion, or stationary. There is no rhyme or reason to when it happens. I have not been able to drive to the dealership when it comes on, because i am either on the road where there are no dealerships, or early in the morning going to work when the dealership is not open, or otherwise not availble. This needs a recall on it immediately! I have read it can be faulty wiring, which has the possibility of causing a fire. I paid for an extended warranty through mopar and i need to get this fixed. My 2015 jeep cherokee sport has approx. 59,000 miles on it, but this has been happening over a period of time. The last time was 9/6 (sunday) but it's been happening almost every week here recently. Turning the car off clears it, but that doesn't mean it's not dangerous or it's not causing damage to my vehicle. |
Vehicle Mileage at Failure | 59000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TUCSON, AZ |
VIN pattern | 1C4PJLAB7FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |