Issue ID | 1704516 |
Internal NHTSA # | 11374867 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 15/11/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Under the chrysler warranty, multiple problems with the transmission resulted in complete replacement. Right now, (out of warranty) the power transfer unit has failed. It appears to be related to the recent recall that required a flash of the computer system to prevent deterioration of "splines" within the unit. I had that done several months ago. Now the entire transfer case is clattering and the dealer told me that it was not covered under any recall. I am being asked to pay over $3,200 including today's diagnosis and wait 3 or more weeks to backorder the part. I will proceed with the work, however, they have no clear timeline, so i parked the car as it is apparently dangerous to drive, even if i could stand the noise. I believe this is part of the prior recall and want help to try to determine this. I now understand that this report is really just a bookmark in case you all decide to investigate if there are multiple instances of the same thing. The transfer unit clatters when i press on the gas to make the wheels turn. I have had it assessed by an independent mechanic first, then the dealership and they are in agreement that the power transfer unit must be replaced. |
Vehicle Mileage at Failure | 70000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAINT PETERSBURG, FL |
VIN pattern | 1C4PJMCS1FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |