Issue ID | 1720547 |
Internal NHTSA # | 11390219 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 25/01/21 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep cherokee. The contact received notification of nhtsa campaign number: 20v343000 (power train). The contact notified the local dealer new carlisle chrysler jeep dodge ram - tobey auto group (580 n main st, new carlisle, oh 45344) who inspected the vehicle and determined that the input spline had damaged teeth from shaft movement which created damage to the transmission. It was recommended that the entire transmission output shaft be replaced however, the remedy the local dealer provided from the manufacturer was for a software update that would maintain vehicle propulsion within the transmission. The contact was concerned that there was too much damage to the shaft and that the recall remedy was insufficient to prevent further damages or an eventual failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 125,000. |
Vehicle Mileage at Failure | 125000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SPRINGFIELD, OH |
VIN pattern | 1C4PJMBB6FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |