Issue ID | 1722668 |
Internal NHTSA # | 11394759 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 04/02/21 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | On july 29,2020 (the day i bought it), my vehicle's transmission completely shutdown while i drove it on the interstate 8 highway, forcing me to veer onto the shoulder. My vehicle's transmission also completely shutdown countless times when slowing down to a complete stop, which hinders traffic by forcing me to put the car into park before it can be turned back on and put back into drive. Most of those times it will not turn back on again on the first attempt either. On november 19, 2020, for example, my vehicle's transmission completely shutdown five times in bumper to bumper traffic while i drove it on the interstate 5 highway. Since the middle of november 20, 2020, almost every time i go to start my car it won't start unless i first pop the hood and wiggle the negative battery terminal connection first. Even after buying a new battery. Around january 20, 2021, the parking brake would not fully disengage and my car proceeded to shut off one block away from my house on a city street. For five minutes i was unable to restart the car and couldn't put it back in park after driving home. The next day, after i turned on my car and put it into reverse, it lurched forward, made a banging sound, and shut off. I was unable to put the car in park or drive and left it in neutral. The parking brake would still not fully disengage and the message "service parking brake" appeared on the dashboard. I still could not move the car into park or drive so i turned the car off and left it in neutral. Last week, i forced my car into drive and took it to the kearny mesa chrysler dodge jeep ram dealership, where it remains. The dealership insists technical service bulletin 21-025-19's extended warranty instruction doesn't apply to my car's transmission and i insist that it does. I also saw some of the car's real and very extensive repair history for the first time. |
Vehicle Mileage at Failure | 58000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN DIEGO, CA |
VIN pattern | 1C4PJMBS9FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |