Issue ID | 1227764 |
Internal NHTSA # | 10780957 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 28/08/15 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Bought 2015 jeep cherokee trailhawk 2/2015 brand new. Started having creaking coming from sunroof area about 2 months in. Dealer states no fix for it. Took vehicle in for oil change at 9000 miles. Dealer performed 3 updates at that time. Received car back and auto start/stop light came on and went off several times. Also noted hard shifting and acceleration issues at that time. Took to dealer and they did "software updates." got vehicle back "fixed," drove it 3 blocks and lights came on again with same acceleration and shifting issues. Straight back to dealer. Ended up getting entirely new transmission at 9000 miles! Picked up "fixed" vehicle again and noted severe jerking with slow stops and sluggish acceleration. Back to dealer for yet another software updated. Have back again now. Can now feel vehicle when it is idling. Feels like it has a mild shake or shudder. Also having occasional problems with sluggish acceleration particularly when turning. Also continue to have loud creaking from sunroof which is just getting worse. Scared to drive vehicle as am afraid it simply won't accelerate one of these times. Heaven forbid it is in rush hour traffic with a left turn. Vehicle is not reliable, have absolutely no faith in it. |
Vehicle Mileage at Failure | 9000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | YORK, NE |
VIN pattern | 1C4PJMBS9FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |