2015 Jeep CHEROKEE Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep CHEROKEE 2015 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep CHEROKEE 2015 suspension and complaints other owners have filed.
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2015 Jeep CHEROKEE Suspension Problems, Complaints and Defects

 Issue ID1219686
 Internal NHTSA #10763794
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelCHEROKEE
 Model Year2015
 File date30/05/15
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemPurchased car 5/13/15. On 5/30 noticed shimmy/vibration as i accelerated from a stopped position into a sharp right turn. Appt made for service 6/8. At check-in, customer servc knew exactly what i was talking about; confirmed in test drive. Reported star case #s1421000022, half-shafts (left & right axles) defective, need replacing. Told car was completely safe to drive in this condition. Verbal & written confirm that parts were being manufactured and were scheduled for release 9-2015. Told by service mgr, chrysler issued an internal tsb 2-2015. Parts warping when heated and fluid loss occurs. Entire assembly needs to be replaced but parts haven't been manufactured, contracted with company that manufactures the trailhawk model (no problems reported on those parts). Assured car was safe to drive but chrysler rep agreed to pay for rental car for long trip i had planned prior to purchase. Researched -- i have found this issue dates back to the 2014 models. Bottom line, they knew this part was defective prior to selling me the car in may. I agreed to be patient but it is now sept and have not had my "status update" inquiry phone call returned. Vibration issue grew worse quickly, turned into a wobble. I can't drive it for extended periods on highways. As the car/parts heat up, the wobble in the front end is a constant, not just on turns. I feel as if the axles will break apart while driving. I do not have another car that i can use. There is no excuse for selling cars with a known defect and forcing a buyer to place their life in jeopardy. Other issues have cropped up. Engine races & doesn't always shift when it should; cruise control not consistent - loses speed. When returned to service, told they couldn't find a problem w/ cruise control, told transmission functioning correctly, computer is "learning" how i drive. Brakes squeak after rain, told normal by svc mgr.
 Vehicle Mileage at Failure700
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateNEWPORT, NH
VIN pattern 1C4PJMDB9FWXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase30/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed17
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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