Issue ID | 1287871 |
Internal NHTSA # | 10872379 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 14/03/16 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | When i purchased my 2015 jeep cherokee one of the main reason was for its ability to be flat towed behind a motor home with ease. After having it for a number of months i noticed it sometimes vibrated while towing. After reading some forums and checking with dealers chrysler realized that was due to these new models having electronic steering versus the old hydraulic systems and it now requires power to be constant to the steering during towing. Now realize when i purchased it the manual clearly stated the procedures which i followed. Now i receive a notice that says in order to flat tow i need a special harness installed with a cost of parts and labor of over $400. They have now provided an addendum to their owners manual stating all this. My issue is they want the owner to pay to make their vehicle safe when the owner was not the issue here. The owner should not be forced to pay when they purchased a vehicle that was advertised with certain features like safe flat towing when in fact that was not the case. So unless i want to pay $400 i have to tow a car that could vibrate severely under certain road conditions which could cause an accident. |
Vehicle Mileage at Failure | 7500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PHOENIX, AZ |
VIN pattern | 1C4PJMBS6FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |