Issue ID | 1188954 |
Internal NHTSA # | 10723377 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 03/06/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I have taken my 2015 jeep cherokee into the service department for a 3rd time to have them diagnose the hesitation in the transmission, jerking into gear, and the wobble experience when turning to the right. According to the dealership, they have a technician from chrysler coming to look at it. They are not allowed to touch it. My case manager with chrysler even admitted to the wobble problem and that they have no fix for it. The 2nd time i brought it in, the check engine light came on after i got stranded in on coming traffic. Towed to the dealership where they found a coolant leak, fuel injector malfunction, etc. And told me the wobble is a "characteristic" of the model and they cannot do anything about the design of the vehicle. As if that's acceptable to force your customer to drive a wobbling, hesitating brand new car. I am dumbfounded with how the dealerships & chrysler keep sweeping this issue under the rug hoping it will go away. They haven't figured it out in two years. Its time to issue recalls. What does it take to get them to do something? Will they wait til someone is seriously injured or killed? All they seem to care about is money and not admitting their product is a lemon. Try number 3 better fix this. |
Vehicle Mileage at Failure | 2671 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FORT EDWARD, NY |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |