Issue ID | 1213666 |
Internal NHTSA # | 10759300 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 26/07/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I was turning at a busy intersection outside of dc when it appeared that my engine completely shut off and i was coasting. I pressed on the gas but the car went nowhere. After a few seconds, it kicked back on and sped up to 50mph. Thankfully no one was behind me or i could have gotten rear ended. Three days later, my husband was driving my car on the highway (going at least 65mph) when the malfunction indicator light appeared and the rpm's were well over 5,000 when slowing down to only 30 mph. The car was not shifting properly and we had to pull over. Unfortunately we were four hours from home and had to "manually" shift the entire drive home because the automatic transmission was not functioning. We took it to a dealership and they performed the software update and insisted that it was fixed. My husband demanded they drive it for a longer distance and sure enough, the car broke down and was taken back to the dealership. They ended up replacing the transmission and i just picked up my car yesterday (8/24). I still notice it jerking back when i press on the gas after coming to a stop and not shifting properly. I feel so unsafe in this car and none of the jeep employees (at my local dealership and corporate) seem to be concerned. I live in the city and cannot afford to have my car breakdown in the middle of the road or have the transmission stop working like before. It took 3 weeks of being serviced and i still don't think that it's fixed properly. |
Vehicle Mileage at Failure | 2900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SILVER SPRING, MD |
VIN pattern | 1C4PJMCS1FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |