Issue ID | 1647221 |
Internal NHTSA # | 11311343 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2017 |
File date | 25/02/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | My 2017 jeep cherokee has shut off while driving 6 times in a week and a half. Its always within a few blocks of start up. There are no warning lights, the car just shuts off while driving and takes several attempts to start it back up. All 6 times it has been while driving less than 25 miles and hour and has occurred without warning. Too scared to drive it on the highway. We had it to the dealership before with an issue with the "service shifter" light coming on and all the lights on the shifter were lighting up and causing the car to shut down. At that time, they said it was the shifter bezel and they replaced it. Now we are not getting a warning light at all before the car dies. This is an extreme safety issue and i am actually scared to drive my jeep that i have had for less than 3 years. When talking to the dealership, they are saying they have had no reported issues with this before. We will find out today what they say and i will repost. I am very upset that there are so many complaints on here for the same thing and no one has done anything about it. Also, when we scheduled the appointment with cronin chrysler dodge jeep ram in lebanon ohio, we were told they no longer give loaner vehicles. When did this change? Especially for an issue with a vehicle that is an obvious manufacturer issue. |
Vehicle Mileage at Failure | 40000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CARLISLE, OH |
VIN pattern | 1C4PJLAB5HWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 24 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |