Issue ID | 1455350 |
Internal NHTSA # | 11080816 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2017 |
File date | 28/02/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I have not even owned my vehicle a year now. I have never had an issue with steering shaking or pulling. I went to get my tires rotated for the first time at a local dealer and they stated the all 4 of my tires had all irregular wear on them on the inside of the tires only. It was believed to be a defect from the beginning with the alignment or another steering issue that has caused such irregular wear (including the rears). Per your warranty the tires are to be rotated every 6,000 miles. I had them rotated at 7,292 miles in which when brought into do a warranty claim jeep claims that i didn't do the routine maintenance per the warranty claim so this would not be covered. My vehicle now has over 12,000 miles on it and was also told if it was an alignment issue that this is only covered until 12,000 miles. I am very unsatisfied with my warranty and do believe this was a defect with all 4 of my tires with such irregular wear. |
Vehicle Mileage at Failure | 7292 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHARDON, OH |
VIN pattern | 1C4PJLAB3HWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |