Issue ID | 1506695 |
Internal NHTSA # | 11141698 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 19/08/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | First we weren't able to take vehicle home the day we signed the finance papers, 8/19/18, due to battery being dead. We then picked up car on 8/20/18. Kept vehicle till around the 23rd. The jeep cherokee turned off in traffic and went into battery protection mode. We had to put car in park and restart. We were almost rear-ended. I then called dealership to talk to salesman and he was busy so i asked for manager who then told me that the salesman would call me back. When i told salesman about the incident i was told to drive with start-stop function off and to wait till next day to see if it did it again. The vehicle didn't start in the morning and then tried second time and it turned on in battery protection mode so i took it in to dealership and was given a loaner. We then picked up cherokee on or around 8/31/18. We were told the battery was recharged. The cherokee then started to turn off again in traffic so i took it back on 9/5/18. I was given another loaner. I was then told to pick up cherokee on 9/18/18. I was told that they didn't find anything and couldn't recreate the incident. Ever since we received the cherokee back on the 18th we keep the start-stop function off. Now the tire pressure sensors keep coming on and off and the gas is going at a faster rate then before. Not sure if sensors are working correctly. Took car back to dealership on sunday 10/14/18 and was told to call service the next day because they had no loaners. Today 10/21/18 vehicle turned off while driving out of parking space. Car restarted but do not trust driving this vehicle with my family inside. There has been several times the vehicle didn't accelerate while stepping on the gas pedal. |
Vehicle Mileage at Failure | 40 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN ANTONIO, TX |
VIN pattern | 1C4PJLLB2KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |