Issue ID | 1488268 |
Internal NHTSA # | 11118761 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 09/08/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | While driving a vehicle with only 4200 miles on it, the jeep staled without warning. Jeep restarted and was driven. When i called the local dealership, i was informed to check my oil level - that it would be low and to refill. I asked how they know this and the dealership's service center informed me that this is a "known issue" with the 2. 4 liter engine and is "common". I checked my oil, sure enough, it was low - i would say two (2) quarts low (in a 5 quart system). No "check engine light", no "service issue announcement" from jeep - no warning at all for a "known issue". This is inexcusable! Oil temp was never above haft way, i still have 30% on the oil change meter. I owned a 2014 jeep cherokee and never had an issue with a 2. 4l engine. Can't wait to see what jeep is going to do for all the jeep cherokee owners that this "know issue" is going to affect. |
Vehicle Mileage at Failure | 4200 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PITTSBURGH, PA |
VIN pattern | 1C4PJMCB4KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |