Issue ID | 1688698 |
Internal NHTSA # | 11353932 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 19/08/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2019 jeep cherokee. The contact stated that while driving 50 mph, the vehicle stalled and jerked intermittently without warning. The contact coasted to the shoulder of the roadway, turned off and restarted the vehicle. The vehicle resumed normal operation. The vehicle was taken to frank fletcher dodge chrysler jeep (3314 stadium blvd, jonesboro, ar 72404) where it was diagnosed and it was determined that the engine needed to be replaced. The contact also mentioned that the oil needed to be changed every 3,000 miles. The vehicle was not repaired. The failure recurred multiple times. The contact referenced nhtsa campaign number: 18v344000 (engine and engine cooling) as a possible solution the failure. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 33,000. |
Vehicle Mileage at Failure | 33000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | CHERRY VALLEY, AR |
VIN pattern | 1C4PJLCB3KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |