Issue ID | 1493497 |
Internal NHTSA # | 11123110 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 20/06/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Within a 2 weeks after i bought the jeep, while driving my brand new jeep cherokee trail-rated, going over speed bumps at a very low speed 3-5 miles ph, i heard a grinding noise coming from the transmission. Took the jeep back to the dealer and was advised that the manufacturer, chrysler, had installed a brand new type of transmission, they found no problems at this time. Again within 2 days, i had to bring the jeep back to the dealer and this time i was advised that the technician validated my concerns and performed a transmission quick learn 5060 wc90. Part # count: claim type w. In order words my complaint was valid. Another week later, again brought my jeep to the dealer and two days later i received a phone call from the dealer telling me that they couldn't find the noise and for me to come to the dealership and drive my jeep with the manager in order to reproduce the noise. I am not making up the noise but now after the validated the fact that there was a manufacturer problem due to the fact that it is a new transmission, now they can't find the noise, there is most definitely a serious problem and there are no recalls at this time for this problem. I anybody has a similar issues, please let everybody know!!!!!! |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MIAMI, FL |
VIN pattern | 1C4PJMBX9KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 3 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |