Issue ID | 1532005 |
Internal NHTSA # | 11171902 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 14/01/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My 2019 jeep cherokee loses power and will not accelerate. The first time it happened there was only 2400 miles on it. It slowed by itself and when the gas was pressed it just kept slowing and the rpms revved to 5000 and it would not go anywhere. Had to put in park and then back in drive and it only crept at 15mph until i got home. Towed it to dealer and could not duplicate. Ran fine for awhile. Now there is 3300 miles and it is doing it again. This time it stalled and a light said could not shift. It was in the automatic mode not manual shift. Lost brakes and steering and drifted into my yard. Came to a stop close to my house. Waited a few hours and it ran fine. A day later i was making a left turn and it stopped in the next lane. I hit the gas and nothing then it took off like a rabbit jumping and pulsing. I almost got hit by a dually with a cow trailer. Got home and parked it. Called dealer and they stated to have it towed and would look at it in a few days. I called jeep to have it towed and they refused saying that i could not go to the dealer where i bought it but had to go to the one a few miles from my house. I ended up using my personal car insurance to have it towed. The difference in miles was 6. Why would they not tow it another 6 miles? It should be customer preference within reason. No duplication at dealer. Went to work and it ran fine. It only seems to do it in the rain or if it is wet. However today it was raining and it ran fine. It is frustrating since the dealer can not duplicate. Why did i buy a car that i am scared of driving? A new car should be safe and reliable. I cannot travel to my doctor who is 5 hours away. I am afraid to go around the corner. I never know if i am going to stall or lose power. It is dangerous and uncalled for. Something needs to be done. I will not own another jeep product. $34000 for a crap car. |
Vehicle Mileage at Failure | 2400 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BRISTOL, VA |
VIN pattern | 1C4PJMCX5KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |