Issue ID | 1604774 |
Internal NHTSA # | 11258374 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 12/08/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | After driving at freeway speeds of 60-70 mph, the steering begins to pull to the right continuously. Then, without warning, it will suddenly pull to the left, then right, then the steering wheel will start to wobble and shimmy and a sense of loss of control of the vehicle is felt. The entire front end starts to shake. Also, at the time this is occurring, the odor of hot oil permeates the interior of the vehicle. This problem happens every time the vehicle is driven for over an hour at freeway speeds. Once, while this was going on the drive shaft front cv joint seized causing the drive shaft to come off the power transfer unit damaging the ptu output shaft. This vehicle, purchased new, has been in the dealer's repair shop four times for this problem (it is there now). In the past three months, it has been in that shop 65 days (so far). They have replaced the power transfer unit twice, the front cv joint and steering gear shield. This vehicle is unsafe to drive a freeway speeds. The problem appears to be the same one affecting the 2018 and 2019 jeep wrangler where the steering issues include shimmying, wobbling, looseness, and locking up. The jeep dealer where purchased and repairs attempted is dick hannah jeep, 3517 ne auto mall drive, vancouver, wa 98668.*dt*jb |
Vehicle Mileage at Failure | 8988 |
Number of Occurences | 3 |
Source of the issue | NHTSA WEB SITE |
City and State | AMBOY, WA |
VIN pattern | 1C4PJMLX3KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | DICK HANNAH DEALERSHIPS |
Dealer's telephone number | 360-944-3291 |
Dealer's city | VANCOUVER |
Dealer's state code | WA |
Dealer's ZIP code | 98662 |