Issue ID | 1609479 |
Internal NHTSA # | 11268030 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 11/10/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Vehicle does not downshift properly resulting in lack of power upon acceleration. For example, if i slow down when approaching a red traffic light and the light turns green before i come to a stop, the vehicle hesitates when i try to accelerate, the engine lugs, and has no power to begin accelerating again. The same situation occurs when slowing to avoid traffic in front of me. Also happens when slowing at round abouts and attempting to accelerated out of the turn. Took the vehicle to jeep service center twice. Their response on the repair ticket: "test drove and jeep shifts and feels like other 8/9 speed transmissions. At this time nothing further." service manager stated that this is a common problem and jeep does not have a fix available. They did perform a software update which did not remedy the situation. I bought the vehicle used with 24,158 miles. The problem has occurred consistently since then. Vehicle now has 31,808 miles. |
Vehicle Mileage at Failure | 31808 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GRAFTON, WI |
VIN pattern | 1C4PJMLB1KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |