Issue ID | 1719869 |
Internal NHTSA # | 11389699 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 02/01/21 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Bought a used 28k mile 2019 jeep cherokee fwd on dec 20th 2020. Took it through a car wash first weekend of january 2021. At end of wash when you are supposed to take it out of nuetral and into drive the transmission would not engage. I could hear it spinning but no action. I was able to coast forward to get out of the way of others leaving the car wash. Thinking it was a fluke i took it back following weekend. Same thing happened. I coasted to a safe place to park. No problems with brakes. Lights had been flashing on shifter panel but had stopped before i read what was said. Took car to dealership. They scoped it and reported no problems. Said it would be necessary to put car in park , turn car off and restart again to reset computer which was confused by wheels turning in nuetral through car wash. Said they hadnt had other such issues. Ive never owned a car with this issue. I'm of sound mind but was very harried at this event knowing other cars were right behind me !! Doesn't seem right. Please look into this. I can't have bought the only 2019 jeep cherokee fwd vehicle with this issue. |
Vehicle Mileage at Failure | 28650 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TACOMA, WA |
VIN pattern | 1C4PJLLB3KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |