Issue ID | 1692512 |
Internal NHTSA # | 11360726 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 22/09/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | On several occasions while driving at various speeds the vehicle has stalled out or died. Either while driving at low speeds or turning left/right the same thing happens. Without notice, light indicators for battery, automatic start, and now engine pops on while the steering locks up as the jeep stalls. I've taken it to the dealership twice only for them to say there aren't any active recalls for my jeep and that they don't know what is the cause for the vehicle to stall while driving. I service my vehicle regularly and keep up with the maintenance. I purchased this vehicle in august of 2018 on only have 34,588 miles. This makes no sense and i fear that my and the passengers in my jeep lives are at risk from the malfunctions of this jeep engine system. The manufacture has been no help for the numerous customer complaints that are having the same problems. I just wish they could actually fix it so i can have some piece of mind! |
Vehicle Mileage at Failure | 35785 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CLARKSVILLE, TN |
VIN pattern | 1C4PJLCB5KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |