Issue ID | 1512303 |
Internal NHTSA # | 11150273 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 25/06/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | This is in reference to my 2019 jeep cherokee latitude plus. The radio fades in and out most of the time. After initial startup it may or may not work properly. If it does not work (fades in and out) then it will not correct itself. The only way to possibly get the radio to work properly would be to restart the vehicle. Then it may or may not correct itself. This happens on the am/fm stations. It does not happen while using sirrus radio. This occurs about 75% of the time on startup. 25% of the time it works properly. When it is not working, there is only one or two stations that will be able to be tuned if using the auto tuning button. It will tune to the one station (however, it still fades in and out). The dealer has replaced the radio to no avail. They are trying the antenna however there are several owners who report that does not work either. Although this is not necessarily a safety concern it is still a major problem with my $33,000 vehicle. We need to know how to get this rectified. This has been happening since the day i picked up my vehicle. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHITTENANGO, NY |
VIN pattern | 1C4PJMLXXKDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |