Issue ID | 1507936 |
Internal NHTSA # | 11142683 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | COMPASS |
Model Year | 2018 |
File date | 16/05/18 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | I am requesting fiat chrysler auto repair all airbags that were deployed including dash and seat belts. In addition their was an important safety recall on the passenger airbag module, which is one of the airbags that deployed. Fiat chrysler auto has failed to take any accountability. After purchasing a 2018 jeep compass trail hawk, trail rated vehicle, in which three airbags had been deployed prior to purchase, i took the car to my local mechanic and being that the car has never been in any accident, he could not determine how three airbags could have deployed. There was no damage to the frame or original radiator. As a result, i contacted the local dealership and asked that an inspection be completed to examine why three airbags were deployed especially since the vehicle had been taken into the dealership on 1/24/2018, for a recall on the passenger airbag module,recall t73/nhtsa 17v-732, which just happens to be one of the three airbags later deployed. I delivered the car to the dealership on august 10, 2018 for an inspection appointment, scheduled for 8am the next morning. Bill completed his inspection within a few hours and called me to let me know that the information had been forwarded to detroit. I received a one page factory stocked letter emailed from fca taking no responsibility for the deployment of three airbags and no explanation. The letter wqs not even signed by a human being and lacked any accountability, and even failed to address the recall on the passenger airbag module, t73/nhtsa 17v-732, as a possible malfunction. The letter is clearly crafted to avoid accountability. I am demanding that fca |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PASADENA, CA |
VIN pattern | 3C4NJDDB3JTXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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