Issue ID | 1656506 |
Internal NHTSA # | 11321196 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | COMPASS |
Model Year | 2018 |
File date | 10/04/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I left my house and drove about a mile down the road. I stopped at a stop sign and as i went to proceed onto an extremely busy road my 2018 jeep compass completely shut down. It wouldn't move and told me to shift gears then press the brake and start button. Multiple attempts would not restart the car. Even though i put it into park, the d on the shifter was flashing and a message on the dashboard said that it had to be in park to start... Even though it was in park. It took between 5-7 minutes to finally start running, but gave no indication of what the issue was, no warning lights or anything. I was able to drive a mile to my destination without any issue, but was momentarily in fear for my life as the engine shut down with no notice. Upon further investigation, i immediately made an appointment at the dealership to have it checked out. The man who helped we when i got there said he thought he knew what the issue was. He showed me that there was hardly any oil on the dipstick. I realize i was about 800 miles past the 5000 mile oil change, and they told me that jeep said it was acceptable to burn a quart of oil every 2000 miles. This seems excessive to me and every mechanic that i've talked to. I have read that the engine was designed to shut off when oil is low and chrysler confirmed that. How does this pass testing? There is no warning light at all and chances are that you will die or be seriously injured if your car just shuts off in traffic. I am genuinely concerned for my life and the lives and safety of others while having these faulty vehicles are on the road. There needs to be a recall asap and engines need to be replaced with ones that don't burn through fuel like this. Hundreds of people have reported the same issue online. |
Vehicle Mileage at Failure | 10800 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ST CHARLES, IL |
VIN pattern | 3C4NJDCB0JTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |