Issue ID | 1545179 |
Internal NHTSA # | 11185722 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | COMPASS |
Model Year | 2018 |
File date | 31/12/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | The engine shuts off with no warning while in motion, we experienced this 3 times in the past few months. The last time it happened we almost got rear-ended by a semi truck while driving on the street, luckily the driver was able to pull around us honking his horn the whole way through. I called jeep/ chrysler corporate to express the safety concerns and they advised that "the engine was designed to shut off when the oil was low to protect itself". I replied that the value of an engine does not compare to the safety of my family or other motorist. The dealership traced the issue back to the oil consumption on the 4 cylinder engines, they claim that through their own guidelines it is ok for the jeep compass to burn 1 quart of oil every 2,000 miles (seems high). The engine burns through oil at an alarming rate and is designed to shut off when the oil is low. The 2018 jeep compass does not have an oil pressure gauge so drivers do not have a warning as to when the vehicle may potentially shut-off. I complained about that as well and their response was for me to check and add oil every time i pump gas, something you don't expect to do on a new vehicle. I was told by the service manager that there are a lot of complaints about the same issue but his hands were tied until chrysler issues a recall. |
Vehicle Mileage at Failure | 13000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LA PUENTE, CA |
VIN pattern | 3C4NJDDB4JTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |