Issue ID | 1133491 |
Internal NHTSA # | 10659398 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 02/07/14 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | This past july, on an extremely hot afternoon, while driving on the highway, i noticed that the leather covering on the dashboard from window to glove box was lifting and wrinkling before my eyes. Under this area of the dash are airbags. I pulled off the highway and relayed this information to a mechanic friend, he felt that i'd be able to continue driving safely until i reached my destination, but should immediately call my jeep dealership once i arrived. I have since spoken with my dealership and chrysler several times and they keep telling me it's a cosmetic defect and the dash just wasn't glued properly when manufactured. I have been told they will repair it at a discounted price of $500 because my car is over the warranty. I am extremely concerned that my in-dash airbags may deploy at anytime and don't feel this repair should be at my expense, especially with the most recent recalls but can't get anyone at chrysler to take this seriously. Is there any information supporting my concern? |
Vehicle Mileage at Failure | 48000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FAIRFIELD, CT |
VIN pattern | 1J4RR6GG2BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |