Issue ID | 1158578 |
Internal NHTSA # | 10683615 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 28/02/14 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | My husband was in an accident on a sunny morning with no precipitation or ice involved while driving in a 2011 jeep grand cherokee. He was not speeding or found responsible for this accident. A chrysler authorized body shop and the insurance company totaled the car based on the steering column, electrical system, the airbags, as well as the seat belts - which we found strange since we drove the car from the accident. It has been over a year now that he has been dealing with the aftermath of this accident - a traumatic brain injury from this small collision, still out to work, having trouble functioning, and trying to get some answers as to how an airbag that deployed at a speed of 30 mph or less can injure someone so much. Fca (which is now chrysler) is not giving us any straight answers as to whether this case is involved with the tanaka airbag recall situation. Based on their actions we feel that fca doesn't want to pay for/take responsibility for the vehicles that they have inherited from chrysler. Through our dealings with fca we are learning that they cannot be trusted to do what they say they are going to do. Fca has told us a few different stories about the orc module, airbags, and seat belts, what we have found is that fca is a group of liars and this needs to be looked into by the federal government immediately as fca is directly putting american safety at risk. We were very loyal jeep customers prior to the fca buyout because of chrysler's previous track record of safety and their reliability as a company to take care of important issues like these, fca is not following in their footsteps and i hope all who read this that can do something about this will. |
Vehicle Mileage at Failure | 70000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | AGAWAM, MA |
VIN pattern | 1J4RR5GG0BCXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |