Issue ID | 1007180 |
Internal NHTSA # | 10537993 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 13/08/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I would like to place a formal compliant against chrysler group, llc. My family along with hundreds, if not thousands of other 2011 jeep grand cherokee owners. This issue is around the tipm device that seems to be failing on many consumer's vehicle dating back to the early part of 2013. Finally, after a couple to trips to the service department for this issue, i was finally told the part is on back order. The problem is the dealer, nor the chrysler group doesn't have an idea when this part will be available leaving many of us without a car for an undetermined amount of time. This part (tipm) needs to be placed on official recall by the corporation and until it actually is......... It has placed undue financial strain of many of the owners of the jeep. We are expected by the banks to continue paying our car note, along with insurance. Now chrsyler is saying that we must also come out of pocket for rentals to replace the vehicles we have and or paying for until they resolve this issue. This is so not right on so many levels and apparently they can get away with this without recourse. In conclusion, just asking the justice department to look into this issue and assist us consumers being held hostage by chrysler group, llc. *tt |
Vehicle Mileage at Failure | 15000 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | BROOKLYN, NY |
VIN pattern | 1J4RR6GT4BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |