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2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

Issue ID	1007212
Internal NHTSA #	10538015
Manufacurer	Chrysler Group LLC
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	15/08/13
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I have a 2011 jeep grand cherokee that has a defective part called a tipm (totally integrated power module). It downloads data and is part of the onboard computer and specialized for each vehicle. *tt my defective tipm causes the vehicle to stall and eventually it will prevent it from starting. The tipm is covered under my extended warranty, but the part is on national backorder and chrysler is unable to get it from the manufacturer (at least that's what they tell us). I have read on some message boards that they do not have the rights to produce the tipm themselves and that the company that makes it is going bankrupt and closing. It is also likely that whoever makes it is in another country (they will not tell us where). Chrysler is treating people differently - those without warranties are completely out of luck. They have no working/safe/reliable vehicle and have to pay for the repair, but since the part is not available, no luck and no transportation. Those of us with warranties are told different lies. They give us a date that is a month or two away, then when that comes around, they change the date. We have the added "bonus" of being in jeopardy each and every time we drive somewhere and not knowing if we will be stranded or not. There are at least several hundred people having this problem, and according to one post i read on edmunds. Com, the chrysler case manager told someone that 25,000 of these were needed. Chrysler is well aware of this defect, but they refuse to do a recall and so far they have not provided me with a rental car. They claim that they will, but then play the phone game, where chrysler usa, cannot reach the service manager at the local dealership, who cannot reach the rental department and so on.
Vehicle Mileage at Failure	41308
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	GREENSBORO, NC
VIN pattern	1J4RR4GT2BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	4WD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTNE1EW3ADA25835 1D7HU18N35S217587 1E0W260RCFF410039 WV1ZZZ2EZF6035708 VSSZZZKJZJR067668 WVWZZZAUZJW908501 W0LPE6ENXAG072886 3VW217AU3GM020845 MALBB51BP9M011683 KNAGM4AD5C5022012 SALVA2BE2FH021023 JS107117212101215

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2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?