Issue ID | 1010737 |
Internal NHTSA # | 10543450 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 01/08/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | National problem! Trouble starting vehicle - bad tipm. Many reports of other jeep and chryslers have the same issue with this batch of bad parts. Log onto any jeep forum and look around! Took 25 minutes to get the tipm to start up the engine. Starting trouble went away for a couple of days but is increasingly getting worse. The problem is now effecting about every third start up and has made me miss a job interview because of the lack of reliability. Took the jeep to the dealer, they installed all the flash updates for the tipm - no difference after the flashes were installed. Dealer said that i needed a new tipm. The crappy problem is that the part is on a 3 month back order! They are not wanting to cover this under warranty (under 3 years / over 36,000 miles) but i placed a complaint with chrysler customer service to both expedite the part and get it covered under warranty. When i called the chrysler customer servicer line, i was told that i was her second tipm issue this morning! I was told the tipm would cost me $1,000..... Even if you could order the part! Drove vehicle home, because i could not afford a rental car for and unspecified amount of time, and have had issues every day. Last week, the jeep stalled while i was doing 45 mph on a city road. Was able to coast to the shoulder with no incident, but it took about 15 minutes of continuous trial to get the vehicle started again. I will not take my wife and kids in the jeep with me until this issue is resolved. |
Vehicle Mileage at Failure | 52000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FAYETTEVILLE, AR |
VIN pattern | 1J4RR5GT5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |