Issue ID | 1018122 |
Internal NHTSA # | 10548766 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 26/09/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Apparently i am one of many with a 2011 jeep grand cherokee that will not start on occasion. Also had issues with key not locking or opening doors and other odd electrical issues happening. For instance last night when i parked the car and turned off the engine, i could hear something continuing to run on the drivers side under the middle of the car, like a fan running ? It ran for about 1 hour, i started and stopped the car a few times, and turned off all air/fan etc.,, it finally stopped ! I took the car to the dealer they indicated the updates were needed for the pcm, tipm and wcm, this was done (flash updated) cost me $135 dealer said tipm was covered but not pcm or wcm. However this did not correct the issue, still having problems, took back to the dealer, left all day, they now say tipm needs to be replaced. Only 37k miles on car, two years old ! Love this jeep - but worried ! Dealer says new tipm will be here in 10 days ? Dealer manager has contacted chrysler and they will "goodwill" the tipm - because i am only 1k over warranty, but i cover $100 charge for labor? I am scared the tipm will never come ! Meanwhile i am still driving this car, its my only vehicle, and still making payments on it. Feel like i need to trade it in before it dies !!! But i own too much ! Worried that it will get worse and worried a new tipm will not fix the problem ! Help! |
Vehicle Mileage at Failure | 37100 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ELK GROVE, CA |
VIN pattern | 1J4RS5GT9BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |