Issue ID | 1018842 |
Internal NHTSA # | 10549374 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 21/08/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | at first would not get any response when the start button was depressed, this would happen mostly in the morning and few times during the day (changes out the batteries in the handsets twice and of course blamed the wife that it was her!!!). This past few weeks (since sept.) the engine will crank for a few seconds but will not start, this is mostly in the morning but has happened to my wife during the day. It has now started to leave here stranded and once 'die' on her on the hwy!!! I drove the gc to our dealer ( had to rent a car to get back home) and after a $110 service charge was 'informed' that it would need to have the tipm replaced at a cost of over $1300. And would have to wait 6-8 weeks as the tipm is on back order nation wide because of so many failures!!!!! The technician stated they have 24 on backorder. And if i had an issue to call chrysler!!! This is clearly a wide spread defective critical component (tipm) that can fail at anytime (multiple times!!!) and dangerous if it fails on the road. |
Vehicle Mileage at Failure | 41500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | EL CENTRO , CA |
VIN pattern | 1J4RS4GG1BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |