Issue ID | 1026639 |
Internal NHTSA # | 10554965 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 02/10/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Vehicle: 2011 jeep grand cherokee 4x4, purchased new in october 2010. I experienced difficultly in starting vehicle, problem persisted and became worse. Dealership indicated bad fuel pump, replaced at a cost of $1,000. 00 +. Starting problem persisted and again back too dealership. Diagnosis this time was bad starter module (tipm unit) cost $1,000. 00 + and i was told that the part was on "extreme" back order and they could not even give me an estimate on the arrival date . I was also informed that the bad tipm had created an electrical short that had led to the initial failure of the fuel pump. Present: eight (8) weeks have passed and no part available and a vehicle sitting in my driveway gathering the leaves of the change of the season. I have been a loyal jeep owner for the past 25 years with at least seven (7) vehicles. This one is the most problem plagued vehicle of them all, with major electrical/computer problems. I did not list all the problems (electrical and other wise ) that occurred in the first 36,000 miles for thankfully they were cover by warranty. I must say i will hard pressed to purchase another chrysler (jeep) product in the future. This one has to be towed into the dealership to be repaired (new tipm) before i can drive it to another dealership and hope for a good trade in!!! |
Vehicle Mileage at Failure | 43280 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GREENVILLE, SC |
VIN pattern | 1J4RR4GG2BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's city | |
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Dealer's ZIP code |