Issue ID | 1027515 |
Internal NHTSA # | 10555561 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 10/12/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I have owned a 2011 jeep grand cherokee since may of this year. This past week my wife began have trouble getting the jeep started. Yesterday morning, it took her 45 minutes to get the jeep started. She left work around noon to run an errand and ended up stuck in a parking lot in freezing temperatures for over an hour trying to get the vehicle started. Only after i called my insurance company for a tow truck, did the vehicle finally start. She drove it to the dealership where they diagnosed a faulty tipm. The service representative then proceeded to tell me that it would be a $1500 repair. After doing some research and discovering that this is a common issue with this model year i call jeep costumer service yesterday and again today and received the same answer. There is nothing they could do to help. This is unacceptable. |
Vehicle Mileage at Failure | 66000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | STEPHENS CITY, VA |
VIN pattern | 1J4RR5GG5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |