Issue ID | 1102566 |
Internal NHTSA # | 10627825 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 23/08/14 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | After several attempts at starting the vehicle with the push button start and it would not turn over. At first, the tire pressure indicator light was coming on. I took it to discount tires and they said the air pressure on all 4 vehicles was fine. Two days later, tire pressure indicator came on again. Once i was leaving work, i attempted to start vehicle and after about 5 tries, it finally started. At this point i was a bit leery and decided to drive the vehicle to jeep dealer and have them check it out. At the time the rep stated that he could not look at the vehicle until monday because he two days behind. After describing to him what was going on, he indicated that the starter seemed to be sticking and he would not recommend that i continue to drive the vehicle for safety that it may stall while driving. I drove the car home and parked it. The next day, i tried to start the vehicle to drop it off at the dealer. No luck. After several attempts, i gave up and ended up getting a rental for the weekend. After extensive research on the internet it appears to be a faulty part in the vehicle that has enforced a class action law suite from several chrysler, jeep and dodge owners. Predominately owners of the 2011 jeep grand cherokee. The vehicle is still not repairable, and i don't see the point in towing it to the dealer and pay them $100 to diagnose the problem has been declared a nationwide issue. I too am a dedicated jeep customer and really want to stand behind the product, hopefully this won't turn into a gm issue. |
Vehicle Mileage at Failure | 58880 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ROSENBERG, TX |
VIN pattern | 1J4RS4GG7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |