2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2011 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2011 electrical system and complaints other owners have filed.
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2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

 Issue ID1104238
 Internal NHTSA #10628980
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2011
 File date15/05/13
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemI bought my 2011 jeep grand cherokee, brand new... Literally 0 miles on it. Beginning at just shy of 36,000 miles it began to intermittently have cranking and starting issues. Every time i would take it to the service center at the dealership, they could never get the problem to "replicate." after several diagnostic tests costing $104. 86 each, they found nothing. When the vehicle reached 38,902 miles, and after the problem became more recurrent the dealership had me to replace my key fob battery and update the software in my pcm & wcm. ($170. 00) the problem didn't subside, and i was left to deal with the problem which occurred at most inopportune times, but only intermittently... Until yesterday. After approximately a dozen+ attempts to get the jeep to crank and start, i took to youtube (http://youtu. Be/27xkm0faiwi) where i found that i was not alone. Not only am i not alone, i now realize what a systemic problem this is and that jeep/ chrysler/ dodge must certainly be aware of it. I took my jeep into my local tampa, fl. Dealer today fully expecting to get the run-around, and for the first time they didn't disappoint... Just as suspected they passed the buck. They charged me another $104. 86 for a "diagnostic test" (which i already had informed them of what they'd find)! They then quickly handed me a repair quote of $1,300+ tax. I called chrysler's customer assistance center (1-800-992-1997) and i spoke with a representative who basically after a 30 minute conversation of explaining my situation stated that if i would have caught the undiagnosed issue at 36,000 miles and while it was under warranty, it'd would have been covered. So essentially all that could be done was for me to leave my jeep with them for who knows how long and pay the assessed fee. She then added that i could file a complaint with the n. H. T. S. A (1-888-327-4236) to which i did.
 Vehicle Mileage at Failure38000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateODESSA, FL
VIN pattern 1J4RS4GG1BCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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