Issue ID | 1107770 |
Internal NHTSA # | 10631396 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 20/10/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | October 20, 2013, attempted to turn ignition off when the starter motor remained engaged and continued cranking after shut off and engine check light came on. Starter motor finally disengaged after pushing the start/stop button multiple times. Vehicle has only 20652 miles on the odometer. Vehicle taken to the dealer who advised that the starter motor never remained engaged while cranking during their test. Dealer invoice reports "check veh for check engine light on, hook up to scanner found "dtc p0108". Checked for flash found power train flash reprogram pcm then retest, vehicle ok". Dealer mentioned nothing about a possible tipm problem. Vehicle ran fine for a while, but the same thing occurred several months later. Since the second incident, no further problems until yesterday (september 6, 2014) when the engine would not start as the starter motor remained engaged and continued to crank. The starter motor disengaged and stopped cranking when the start/stop button was pushed, but the same thing happened 5 successive times when additional attempts were made to start the engine. Finally, the vehicle started. I googled the symptoms and learned about the ongoing problem with the tipm involving the 2011 jeeps. I've recently received two recall notices from chrysler for "p36 / nhtsa 14v-391 and 154" (lamp wiring and brakes), but nothing regarding the tipm problem. I now have a lack of confidence in my jeep. |
Vehicle Mileage at Failure | 20650 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DOWNEY, CA |
VIN pattern | 1J4RS5GG4BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |