Issue ID | 1115257 |
Internal NHTSA # | 10639588 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 13/09/14 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | When you push the start button it doesn't start but if you push it 3 to 4 times after hesitation it starts as long as you pull your foot away from the brakes but a mechanic told me that he hears the fuel pump coming on and staying on even though the car isn't running. I called chrysler on monday the 15th of september and according to them and the local dealer i had to pay to repairs and it sounded like a tipd problem or a fuel pump or this or that but i had to bring it for them to look at and they will give me an estimate. I have a government vehicle to drive to work and back and i had to depend on other people to get to places and use the jeep when i have to yet it takes a few minutes to get it started until i can file a complaint after all the vehicle has low mileage and sounded like a defect. Thankfully i heard on the national news yesterday that they are recalling the 2011 jeep grand cherokee for that same problem and after reading other complaints on the same year vehicle it was like seeing a carbon copy of my complaint. What happened to me and my children when the jeep stalled on camp kanata rd. In wake forest, nc will not be forgotten. It frightened me mainly for my child. She was worried that we were going to be hit from the rear when the jeep stopped suddenly only 100 ft. From leaving the driveway of camp kanata. We thought we had a flat tire or that the vehicle will not start again but again thankfully we weren't hit. |
Vehicle Mileage at Failure | 34750 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WAKE FOREST, NC |
VIN pattern | 1J4RS4GG8BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |