Issue ID | 1122254 |
Internal NHTSA # | 10648409 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 01/05/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | It all started with what we thought was a bad key fob. After about 3 trips to the dealer they finally suggested that we replace the key fob. That seemed to take care of the problem for a little while then it progressed to not starting on the 1st, 2nd, and sometimes 3rd try. It just kept getting worse until it might take up to 10 tries before it would fire up . Then it got to when it would start it would immediately die. About 3 weeks ago my wife was leaving the driveway of our house and the thing just quit while she was going through the gate. I'm just thankful that she wasn't on the highway at speed when it happened as she had our young son with her as well. About 2 days later the battery was dead when my wife got in to leave work. As i was away from home working and she needed a vehicle she took it back to the dealer (don marshall chrysler in somerset,ky.) where they proceeded to install a new battery at the rip-off price of over $300. 00!! About a week later i figured out why the battery had went dead so quickly. I drove it to my in-laws house and when i got out of it i heard the fuel pump continuing to run even after the engine had been shut off. My wife apparently hadn't noticed the sound of the fuel pump running when she had parked it that morning to go in to work and it had ran all day until it killed the battery. Had it at the dealer yesterday (not rip-off don marshall chrysler) and they diagnosed it as a faulty fuel pump relay switch. (duh) i told them what it was before we took it to them. They said that until they could get the part to fix it with that i could just tap on top of the tipm to get the fuel pump to shut off.( i had been taking the battery cable off to get it to stop.) when we got it home, sure enough, i tapped the tipm and it immediately shut the fuel pump off. Well guess what? Yep...... The [xxx] thing wouldn't start at all this morning!! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 36000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WILLIAMSBURG, KY |
VIN pattern | 1J4RR4GT4BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |