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2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

Issue ID	1191357
Internal NHTSA #	10725120
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	20/04/15
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	On or about april 20, 2015 i had just driven my jeep about 20 miles to get groceries came home unloaded and went back to start jeep to go pick up grand daughter at school and the jeep would not start. It would crank for about 30 seconds and then stop. Tried to start 5 or 6 times. Took my truck to get grand daughter. Called chrysler and they sent dealer to get jeep. About an hour later jeep started then but they took it to check it out. After 5 days they told me i need a new battery. They wanted $355. 31 for new battery. Took jeep to 2 parts stores and they checked the battery and said it was stronger than what was posted on battery. On may 7, 2015 i was out at store and jeep would not start. Tried about 6 or 7 times and then it started without my foot on brake but would not go into gear. Restarted and was fine. Called dealer and took back on may 8, 2015. Dealer kept jeep over night and told me i needed a new battery. Bought a new battery through my son in laws shop cost me $122. 14. The dealer charged me $90. 00 for the test. So i am out of $212. 14 as of now. Today june 13,2015 i went to start my jeep and it would not start. Same as both times before. I know the problem is with the tipm and no test will show that there is a problem with it. Called jeep hot line and they said there is no recall on this and no reports. To take it to the dealer and have them test it again that they could not help me with this problem because my jeep was out of factory warranty. I only have 32989 miles on my jeep. It only had 32627 on the second visit to dealer. I have extended warranty on the jeep but they charge $50. 00 if the test don't show up a problem. So i am between a rock and a hard place. Where do i go from here. I know there are a lot of reports on here about the same problem i am having. Thank you for your time.
Vehicle Mileage at Failure	32000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PULASKI, VA
VIN pattern	1J4RR5GG4BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	4WD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDD2120541A377322 WVWZZZ6RZBY126585 W0VF7G600JV617236 54CGS3Z22L6060037 5XYP6DGC6RG438775 KNAKU811CB5111325 VF1LZBR0547930269 WVWZZZ3CZKE087972 MMBJLKL10LH045642 1FMEU73E57UB29960 KNAGM4122F5573968 1C6SRFCT7KN578231

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2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?