This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2011 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2011 electrical system and complaints other owners have filed.

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2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

Issue ID	1217331
Internal NHTSA #	10762046
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	29/08/15
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	August 29, 2015 i had a tune-up performed on my 2011 jeep grand cherokee overland. When i returned to pick up my vehicle i was informed that when the service advisor was removing the car from the garage a fire started in the interior of the vehicle. The service advisor showed me the interior damage and it was the passenger sun visor. The visor had approximately a quarter size burn mark on the plastic piece covering the vanity mirror and a burn on the head liner directly above the damage on the cover. It was suggested that i take the car directly to the other dealer that had done the p36/nhtsa 14v-391 recall in october 2014 as the dealer that had done the tune up would not fix the damage and would not help with anything. After i inquired about my safety driving the vehicle (at the dealer's suggestion) it was determined that it probably should be towed. I contacted the dealer that had done the recall. The vehicle was left at the dealer and i contacted chrysler for assistance. A case was opened for me. August 31, 2015 the dealer that had done the recall repair contacted chrysler regarding the case and were informed by chrysler that the vehicle was not to be moved until and investigation could be done. September 1, 2015 i sent an email and timeline (to date) to the gm/president of the dealer that performed the tune up. September 2, 2015 i contacted chrysler regarding my case and was informed it was closed. The representative re-opened the case. September 6, 2015 i contacted chrysler regarding my case and was informed it had been assigned and i would need to wait until the assigned agent contacted me. September 8, 2015 to date i have not been contacted by chrysler, the gm/president of the dealership that has the vehicle, i have not been provided any transportation and i have no idea the status of my vehicle.
Vehicle Mileage at Failure	69700
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HOUSTON, TX
VIN pattern	1J4RS6GT7BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3JBVKAV45RE000584 MH3SG315111019157 KMJTA18EPBC008894 2GNAXUEV2K6294398 2T1FF28P6YC417646 JTECR3FJ605009174 WDB2112561B052263 KMHDH4AH0FU304772 2C4RC1BG6ER324422 WBA5Y91060FM34659 SMTD21HF7KT913044 KL1SF69WJAB145250

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2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?