Issue ID | 1255269 |
Internal NHTSA # | 10821343 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 29/10/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | 1. None of the controls on the steering wheel work. I cannot use the controls to change channels on my radio or increase / lower the volume. I cannot use the telephone hands free controls when trying to make a phone call... 2. All of the interior lights inside the vehicle stopped working. Regardless of what car door is opened 3. Light came on saying traction control was off. The light was a picture of a car with two squiggly lines behind it. I tried pressing the traction control button on the dash board panel alongside the steering wheel heater button. But it would not work. 4. My windshield wipers will not turn off (have to remove the fuse in order to stop the wipers). I tried squirting the windshield washer fluid --- but it will not work. My rear window wiper will not turn on.... Even though i tried to turn it on several times. 5. I have no turn signals. They would not come on no matter how many times i flipped the lever up or down. Major safety issue 6. My horn does not work - major safety issue 7. My headlights will not go to high beam even though the dial is set to auto. Not to mention my windshield was defective and had to be replaced (leaks lots of water when raining) replaced --- steering control module (part # 1he80hl9af) - according to northwest jeep in beaverton oregon that was the issue -not did not fix a single issue totally integrated power module (part # 68244852aa) - according to other complaints, this part also needs replaced (seems that part of th tipm was replaced - the whole unit should have been replaced.) we are extremely upset and displeased with chrysler.... For the poor quality of the parts they used when building my 2011 jeep grand cherokee overland. We bought this 2011 jeep grand cherokee overland in june 2015 and for being 4 years old, it should not being having all these problems!!! |
Vehicle Mileage at Failure | 48000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BEAVERTON, OR |
VIN pattern | 1J4RR6GG8BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |