Issue ID | 1473954 |
Internal NHTSA # | 11101489 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 10/06/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Vehicle completely stopped on the road without warning indication. Road conditions were dry at 98 degree temperature while on a straight away major highway. No previous battery warning light / charging failure was indicated before the event. The vehicle was just able to get pulled to the side of the road. The vehicle was successfully towed to the nearest jeep authorized dealer 20 miles away. Diagnosed complete alternator failure which drained the battery. The alternator and battery was replaced with new dealership chrysler brand (mopar). When leaving the dealership just 1/2 mile down the road, the battery charging warning light came on. The vehicle made it back to the dealership on battery power. The vehicle was once again diagnosed with a faulty alternator (the new replacement). I was told that they could only replace the alternator with chrysler indicated brand. It is known that jeep grand cherokee 2012-2014 has a recall on the alternators which are same used on 2011. This jeep has now had two replacements with less than 88 k miles on the vehicle. Recommend adding 2011 jeep models to recall list as this is a common problem. |
Vehicle Mileage at Failure | 88000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HOUSTON, TX |
VIN pattern | 1J4RR6GT1BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |