Issue ID | 1590921 |
Internal NHTSA # | 11243026 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 07/08/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | While driving on 376-e in pittsburgh for about 20 minutes at about 50-mph, i smelled an electrical burning odor. The engine coolant temperature repeatedly fluctuated between 198-250 degrees. At times engine and battery warning lights would come on, but turn off as temperature went below 230 degrees. I exited the highway pulled over in a high traffic area near my home when i saw smoke coming from under the right front side of my hood. Upon opening the hood, volumes of smoke came out. And, there appeared to be a small fire inside the alternator. I poured 3 bottles of water on the very hot alternator to put out the fire. I called aaa for a tow, but after 20 minutes the alternator stopped smoking. There is a goodyear repair shop a block away-- the jeep started, so i drove it there. And, canceled aaa. The goodyear concurred that the alternator was totally fried, so i had them replace it--($700, will provide receipt if you require it). After replacing it the jeep would not start. I called aaa again, and had them tow it to my jeep dealership. Told them of the incident. Now they are saying i need to replace the powertrain engine control module--($1,000), that shorted out the result of the alternator failure. I need my jeep for work, they are replacing the ptcm on monday. I've seen alternator recalls for some 2011-2012 jeep grand cherokees and wranglers. I believe my jeep gc should be included--#t36 and #p60. |
Vehicle Mileage at Failure | 184000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PITTSBURGH, PA |
VIN pattern | 1J4RR5GT5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |