Issue ID | 1621936 |
Internal NHTSA # | 11282490 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 10/11/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving and attempting to turn the vehicle to the left, the steering wheel became difficult to turn. In addition, the contact needed to depress the brake pedal with excessive force. The contact placed the vehicle in park and turned off the ignition. When the vehicle was restarted, it resumed normal operation. The failure occurred a total of five times with one of the failures occurring when making a right turn instead. The contact called orr chrysler dodge jeep (located at 900 truman baker dr, searcy, ar 72143, 501-279-3311) where it was determined that because there was no check engine warning indicator illuminated, they would not be able to diagnose the failure. The manufacturer was made aware of the failure and provide case number: 57815893. The contact was informed to have the dealer diagnose the vehicle. The approximate failure mileage was 100,167. |
Vehicle Mileage at Failure | 100167 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SEARCY, AR |
VIN pattern | 1J4RR4GT1BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |