Issue ID | 1632849 |
Internal NHTSA # | 11297472 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 01/01/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled. When the vehicle was shifted into neutral and restarted, it resumed normal operation. The failure recurred several times. The vehicle was previously included in an unknown recall regarding the reprogramming of the power train control module. The vehicle was repaired per the manufacturer's recall; however, the failure recurred. Additionally, while driving on several occasions, the service 4 wheel drive and traction control warning indicators illuminated. John sullivan chrysler dodge (950 harter pkwy, yuba city, ca 95993, 855-580-5113) was contacted by phone and stated that the parts were not available for nhtsa campaign number: 19v813000 (electrical system). The vehicle was not repaired. The manufacturer was contacted and provided case number: 71748777. The approximate failure mileage was 115,000. |
Vehicle Mileage at Failure | 115000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SACRAMENTO, CA |
VIN pattern | 1J4RR5GT5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |