Issue ID | 1634825 |
Internal NHTSA # | 11299061 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 10/12/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated while making a right turn, the vehicle seized. The contact stated the "acc and fcw were off" warning message illuminated. The contact stated she was able to restart the ignition and continued driving. The vehicle was taken a dealer (texan dodge chrysler jeep ram located at 18555 eastex fwy, humble, tx 77338,(281) 973-3844) where they were made aware of the failure and had exceeded a reasonable amount of time for the recall repair. The vehicle had not been diagnosed or repaired as of yet. The contact stated she had tried to contact the manufacturer but had not been able to speak to a representative. The part was not available for the repair. The failure mileage was 107,000. |
Vehicle Mileage at Failure | 107000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | HOUSTON, TX |
VIN pattern | 1J4RS6GT5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |